SOSi

Billeting Coordinator

Job Locations IQ-Iraq
Job Post Information* : Posted Date 5 months ago(1/17/2020 1:36 PM)
ID
2020-3329
Category
Customer Service/Support
Location : Location
IQ-Iraq
Clearance Requirement
None
Job Requires Relocation
Yes

Overview

SOSi is seeking a Billeting Coordinator for our current contract located on Camp Taji, Iraq. 

Responsibilities

  • Provides courteous customer service and helps coordinate the maintenance and upkeep of living quarters
  • Coordinates temporary or permanent living quarters for clients, MSG-I employees and guests
  • Completes billeting operations to maximize customer service and value to the customer
  • Receives customer requests, notifies the service order desk regarding issues, escorts maintenance or other personnel to applicable locations, and ensures prompt resolution of problems
  • Engages with operations to ensure service orders for living quarters are completed in a timely manner
  • Performs routine safety and cleanliness checks of living quarters and common areas to ensure adherence with standards
  • Updates database for vacancy/occupancy rates and prepares daily reports
  • Provides professional and friendly customer service
  • Maintains and ensures that relevant and standard items are provided in each room 
  • Supervises cleaning crew activities to ensure proper maintenance, safety, and cleanliness standards are adhered to and living quarters are ready to be issued
  • Operates the customer service desk providing friendly and professional service to clients
  • Performs other duties as assigned

Qualifications

  • High School Diploma or equivalent
  • Three or more years of experience in a customer service-related field
  • Ability to speak, read, and write English at a professional level
  • Ability to write routine reports to speak effectively before groups of customers or employees 
  • Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form
  • Proficiency in Microsoft Office software including, word, excel, and outlook 
  • Relevant overseas government contracting experience preferably with the Department of Defense

Preferred Qualifications

  • Fluency in a foreign language

Working Conditions

  • Willingness to live and work under environmental and other conditions that may be uncomfortable at times
  • Personnel should be aware of moving on short notice and under adverse conditions
  • Requires periods of non-traditional hours including consecutive nights or weekends when necessary 
  • May require ability to lift/and or move objects or packages of up to 25 lbs.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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