SOSi

Field Service Engineer

Job Locations UK-Molesworth
Job Post Information* : Posted Date 1 month ago(6/1/2020 11:29 PM)
ID
2020-3839
Category
Information Technology
Location : Location
UK-Molesworth
Clearance Requirement
Top Secret/SCI
Job Requires Relocation
Yes

Overview

SOSI, LLC  is currently looking for experienced TS/SCI cleared Field Service Engineers to join our team in Molesworth, UK. We are a defense contracting company that is privately owned servicing the US Department of Defense.  The successful candidate will receive competitive wages, health plans and the opportunity to join a company that still believes every employee counts.

Responsibilities

  • Provide Tier I and II support at remote field and Garrison sites.
  • Under general direction, install, troubleshoot, and maintain products/equipment.

  • Train employees, identify, analyze, and repair product failures, order and replace parts as needed.

  • Determine and recommend which products or services best fit the MPE customers' needs.

  • Read and interpret blueprints and schematic drawings to determine work required.

  • Troubleshoot problems at MPE customer sites and communicate to the MPE Chief Engineer.

  • Work collaboratively with other technicians, supervisors and engineers in the MPE PMO and at customer site.

  • Communicate functional system requirements and manage corresponding customer expectations of an installation.

  • Communicate functional system changes to the software group, that are stated/implied by the customer.

  • Configure/set-up system hardware and perform hardware diagnostics when problems occur.

  • May oversee field service personnel who perform on-site routine services including installation, maintenance, and repair.

  • May manage scheduling and training of additional field service representatives.

Qualifications

REQUIRED:

  • A Bachelor's degree (or the equivalent years' of experience) and a minimum of five (5) years' of specialized relevant experience.
  • An Active in-scope TS/SCI clearance.
  • DoD 8570.01 IAT level I compliant (e.g. CompTIA Network+CE, A+CE, Security+CE, etc).
  • Prior experience supporting MNIS/MPE

DESIRED:

  • ITIL v3 certified

Working Conditions

The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment .The work location is a government facility located on a military installation in Molesworth, UK supporting a DoD customer.  The successful applicant will be working for and reporting directly to the prime contractor or the DoD customer as appropriate.  

 

The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

 

SOSI, LLC is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.


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