Compensation Clerk- Pay Intake

Job Locations US-SC-Charleston
Job Post Information* : Posted Date 3 months ago(7/12/2021 11:49 AM)
Location : Location
Clearance Requirement
Job Requires Relocation


SOSi is currently seeking an experienced Compensation Clerk in Charleston, SC. to support the Pay Systems for Global Compensation’s Office of American Pay Processing, Pay Intake pool. The Compensation Clerk will be responsible for payroll processing, analysis, and auditing and monitoring of payroll.


  • Assists in a variety of administrative matters; maintaining a wide variety of financial or other records; and handling and routing complaints.
  • Assists higher level Technicians with indexing emails and extracting documents to manage workload using Adobe Acrobat and the American Pay Processing Document Imaging System (DIS). Send responses using the Pay Intake Email Signature Guide to the sender and managing work in the Pay Intake inbox.
  • Review emails in the designated Intake folder against the Payroll Employee Action Request (PEAR) List to ensure the request meets completeness and correctness requirements. Once validity is confirmed, index e-mails to the employee’s box in DIS or send to the Indexing Review folder for a secondary review.
  • Accurately determine where the correspondence needs to be routed if a request is not processed by American Payroll.
  • Follow procedure for Invalid Submission requests.
  • Operate office machines, such as copiers, scanners, fax machines, voice mail systems and computers.
  • Professionally communicate with co-workers, management and customers (internal/external) via email, IM (instant messaging) and in person.
  • Assist with on-going training for new employees on Pay Intake duties
  • Assist with the timekeeping folder when requested.
  • Analyzes Payroll Customer Support tickets daily and check for PEAR completeness/correctness requirements and either index or route the email to Indexing Review when applicable.
  • Perform electronic filing of time sensitive and information sensitive payroll documents using the American Payroll Document Imaging System and Pay Intake Outlook Mailbox.
  • Perform other payroll project duties as required. Projects include but are not limited to: Scanning Documents for Funds Control or Annuitant Pay Processing, Locating Effective Dates for Overpayments, Researching in Report.

Software Systems Utilized

CAPPS (Consolidated American Personnel & Payroll System), Report. Web, Microsoft 2007 and 2010, GFS Knowledge Base, GEMS (Government Employee Management System), DIS (Document Imaging System) other software systems required to complete the job.


  • Secret Clearance or ability to obtain Interim Secret Clearance
  • Requires graduation from a two-year college, including a course of study in business administration, finance, management, accounting or a related field.
  • Requires two years’ experience in a related field where the individual was responsible for making frequent decisions.
  • Personnel shall possess superior multi-tasking, customer service, organizational, oral and written communication skills, as well as a strong attention to detail.
  • Requires intermediate experience with computer-based applications to include MS Office Suite (Excel, Outlook and Word).
  • Requires knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, and other office procedures and terminology.

Preferred Qualifications

  • Fluency in a foreign language is desirable, but not required


Working Conditions

  • Working conditions are normal for an office environment.
  • Fast paced, deadline-oriented environment.
  • Workday is 8 hours and 45 minutes with a 45-minute non-compensated lunch (taken between 11-2), between the hours of 6:15 am - 6:00 pm (Core working hours are 9:00 am -3:00 pm), Monday through Friday, excluding federal holidays observed at the government site.
  • Work Schedule will be defined based on the work requirements of Global Compensation.
  • Performance under this task order may require work in excess of the normal forty-hour work week to include weekends as the workload requires it.
  • Work performed in excess of 40 hours may be scheduled or unscheduled work and must be authorized by your Project Manager and DoS Management.


SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.


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