Case Managers

Job Locations US-TX-San Antonio
Job Post Information* : Posted Date 2 weeks ago(7/21/2021 9:43 AM)
Location : Location
US-TX-San Antonio
Clearance Requirement
Job Requires Relocation


SOSi is currently seeking experienced Case Managers to join our team in San Antonio, TX supporting reunification services for unaccompanied migrant children. The ideal candidates with have prior experience supporting the Department of Health and Human Services (HHS) Office of Refugee Resettlement (ORR) and prior case management experience with unaccompanied children.


  • Coordinates case management and family reunification services for unaccompanied children (UC).
  • Initiates and maintains direct contact with each child and the child’s family while the child is in ORR care in order to efficiently advance the child’s family reunification and release the child from the facility.
  • Develops a plan of care for the assigned UC from admission to discharge.
  • Identifies potential family members or other sponsors for reunification.
  • Facilitates the timely release or discharge of children to identified family members or authorized caregiver/custodian and documents the provision of services in each child’s case file.
  • Supports family members or other sponsors to assist them with understanding the process and the child’s needs.
  • Conducts and documents ORR unaccompanied child (UC) assessments in accordance with ORR policies and procedures.
  • May arrange referrals, consultations, therapeutic services, and confer with other specialists on course of care and treatment
  • Reports significant incidents in accordance with ORR policies and procedures.
  • Works closely with counselors and care coordinators to ensure communication.
  • Maintains the ORR Database in accordance with ORR policies and procedures.
  • Other duties as assigned by supervisor.


  • Bachelor’s degree in Social Work, Psychology, Sociology, or other relevant behavioral science.
  • Bi-lingual in Spanish and English.
  • One (1) plus years of case management experience working with adolescents or in the youth services field.
  • Required to work a flexible schedule to facilitate program services.
  • Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills.
  • Proficient in Microsoft Office suite.

Working Conditions

  • Ability to work efficiently under deadlines and pressure.
  • Ability to keep up in a fast-paced environment.
  • The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity.


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