SOSi

Operations Coordinator

Job Locations US-VA-Reston
Job Post Information* : Posted Date 1 week ago(9/9/2021 4:44 PM)
ID
2021-5117
Category
Operations
Location : Location
US-VA-Reston
Clearance Requirement
None
Job Requires Relocation
Yes

Overview

The Operations Coordinator III completes tasks within the area of Operations Management (specifically the Order-to-Fulfill (O2F) process) for a large nationwide language interpretation services program. Ensures successful completion of tasks and work activities at best value (Performance, Quality and Cost) to satisfy customer operational and contract requirements.

 

 

Responsibilities

  • Procures language interpreter services from qualified interpreters to fulfill the customer’s operational requirements as stated in work orders and task orders supporting the prime contract
  • Completes all activities within the Order-to-Fulfill business process, including work order solicitation, receipt of offers, contractor consideration and selection, and work order award
  • Utilizes multiple program databases as part of the O2F process; updates information pursuant to work order rates, terms and conditions
  • Monitors operational requirements throughout the day ensuring any work order cancellation, modification, and/or addition are captured and acted upon accordingly
  • Conducts profit-loss analysis/cost-benefit analysis for each work order requirement and procured contractor’s language interpreter services; procures services at best value
  • Coordinates interpreter travel and lodging within established guidelines as required
  • Ensures the procurement activity for the work order is completed in accordance with the company procurement manual, contractual requirements, court operating guidelines, and U.S. federal acquisition regulations
  • Communicates with multiple internal (program, corporate) and external (customer, interpreters) stakeholders to identify requirements and allocate appropriate resources
  • Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines
  • Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value
  • Leads a team of Operations Coordinators as required and designated
  • Performs other duties as assigned by the Operations Supervisor and/or Operations Manager

 

Qualifications

  • Bachelor’s degree desired, but not essential
  • Strong computer skills preferred (Microsoft Office, Word, Outlook, PowerPoint, and Office Software a must)
  • Minimum of five years’ of related administrative/coordination experience supporting a language services or other relatable program
  • Must be able to effectively communicate through oral and written communication with customers, management and other coworkers
  • Must be high-energy, flexible, work well with teams, and able to find creative solutions

Preferred Qualifications

  • Additional language skills and court interpretation experience is a plus

 

Working Conditions

  • Normal office working conditions
  • Requires periods of non-traditional hours including consecutive nights or weekends when necessary
  • May require ability to lift/and or move objects or packages of up to 25 lbs.
  • Approximate amount of travel time for the position is 5%

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