Unified Capabilities SME

Job Locations US-VA
Job Post Information* : Posted Date 3 months ago(10/28/2021 11:46 AM)
Information Technology
Location : Location
Clearance Requirement
Job Requires Relocation


SOS International LLC (SOSi), is seeking a Unified Capabilities SME who will support NETCOM IP-VTC on Fort Eustis, VA.  The ideal candidate will be someone who possesses experience in provision, secure, operate, maintain, troubleshoot, and provide service management of multi-vendor VoIP/VTC technologies.


  • Conducts testing of network design and UC/VoIP/VTC architecture
  • Support for NIPR and SIPR VTC's and Unclassified/Classified meetings
  • Support for NIPR and SIPR VoIP endpoints and soft clients
  • Responsible for all aspects of Operating and Maintaining (O&M) the secure configuration/upgrade VoIP/VTC systems including end user devices, hardware and software, and paperwork to include, but not limited to, IAVA DRA’s/POA&M’s, ATO, RMF
  • Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, gatekeepers, gateways, virtual environments etc.
  • Evaluates and reports on new communications technologies to enhance capabilities.
  • Exhibits exceptional ingenuity, creativity, and resourcefulness
  • Acts independently on technical matters pertaining to assigned field and related disciplines
  • Must be entirely self-supervisory
  • Recommends technologies to accomplish long-term objectives
  • Develops concepts, products, or technologies that extend knowledge in fields of expertise
  • Often instrumental in attracting and obtaining new customer business
  • Provides technical leadership and mentors team members and SOSi colleagues
  • Interacts closely with customer representatives on highly advanced technical issues
  • Independently composes and delivers reports and presentations of the highest professional quality.
  • Provision, secure, operate, maintain, troubleshoot, and provide service management of multi-vendor VoIP technologies including ACME/Oracle/Avaya Session Border Controllers (SBC), Cisco Unified Border Elements (CUBE), Cisco Unified Communications Manager (CUCM), Avaya AS5300, Avaya CM6/7/8. Video Teleconference (VTC); Cisco Meeting Server (CMS), Video Communication Servers (VCS), Telepresence Management Suite (TMS), Multipoint Control Units (MCUs), and/or VTC codecs


  • Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility
  • HS +15 or AA/AS +13 or BA/BS +11 years of technical experience in UC/VoIP
  • To include 5+ years’ senior VoIP/UC experience
  • IAT II certification (Security+ CE, SSCP, or CCNA-Security) required
  • CCNA R/S, CCNA Collaboration, Avaya or comparable certification w/in 180 days of hire
  • Willing to work overtime, holidays, and weekends as necessary
  • Participate in rotational on-call duties to provide after-hours support
  • Willing to travel to Contingency of Operations Plan (COOP) sites

Preferred Qualifications

  • Self-motivated leader able to perform without supervision.
  • Proactive management of IT systems
  • Knowledgeable of DoD regulations, STIGs, IAVA processes and RMF
  • Fluency in a foreign language is desirable, but not required

Working Conditions

  • Remote Position located on Fort Eustis, VA
  • Fast paced, deadline-oriented environment.
  • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)


SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.


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