SOSi is seeking a Quality Assurance/Quality Control Manager to join a large medical support services program in Iraq supporting our U.S. Government customer. The Quality Assurance/Quality Control Manager will be responsible for all activities involving quality assurance and compliance with applicable contract and regulatory requirements. 

• Implement and manage the QA/QC Program.
• Ensure performance and quality of assigned QA/QC function conforms to established standards and company guidelines; SOPs, policies and procedures, sub-contractor deliverables and standards of work to ensure customer performance work requirements are met or exceeded.
• Supports development of internal process controls, strategies, and techniques that ensure SOSi exceeds contractual requirements.
• Audit procedural elements of program management.
• Conducts audits and reviews/analyzes data and documentation.
• Coordinate collection of responses to customer concerns.
• Work directly with operating entities to ensure inspections, statistical process analyses, and audits are conducted on a continuing basis as specified to enforce requirements and meet specifications.
• Consult with PMO management in determining best measures of program efficiency.
• Conduct and direct internal management audits, prepare formal audit reports, and define audit schedules.
• Reviews and approves SOPs, work instructions, forms and validation plans from other departments on behalf of Quality Assurance.
• Consult with local management in determining root causes for non-conformances to QA/QC Plan and to customer contractual requirements.
• Implement the Process Improvement Program.
• Build good working relationships with task order leadership and actively participate in management process.
• Assess contractual requirements, develop and maintain checklists, and communicate within QA/QC function.
• Performs other duties as assigned.

• Required and able to obtain Moderate Risk Public Trust (MRPT).
• Bachelor’s Degree; may substitute two (2) additional years of experience for each year of college.
• Minimum eight (8) years of work experience with at least two (2) years in a QA/QC capacity and two (2) years in a management role.  Has knowledge of commonly-used concepts, practices, and procedures within the medical and/or public health field.
• Maintain current certification in Cardio Pulmonary Resuscitation (CPR).

DESIRED QUALIFICATIONS 

• Certified in Lean Six Sigma process.
• Overseas contingency experience in Iraq.

• Fluency in a foreign language is desirable, but not required. 

• Living and working conditions at assignment location could be remote and uncomfortable
  
• Long Hours, exposure to weather and hazardous conditions
  
• Personnel should be aware of moving on short notice and under adverse condition

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.