SOS International, LLC (SOSi) is currently seeking a Network Tools Team Lead in Fort Huachuca, AZ. The Network Tools Team Lead reports to the Network Support Branch Manager and supports the design and development of a client/server environment.

• Supervisory responsibilities to include but not limited to:
  • Reporting and timekeeping; technical/administrative training; assuring ITIL process compliance; actively communicating with the government to include utilizing MS Teams; scheduling to effectively utilize all team resources; support management decision-making; committing to quality management standards, QA/QC compliance, and metrics analysis.
  • Coordinates team schedules ensuring mission coverage.
  • Trains, mentors, coaches, and enforces the SOSi code of conduct.
  • Assures ATCTS reporting compliance and employees training and certifications are current. 
  • Recommends innovative solutions to more effectively and efficiently support work performance.
  • Provides performance feedback and appraisals for all direct reports.
  • Nominates employees for recognition and awards program.
  • Supports leadership development and succession planning program.
• Conduct personnel management which includes-but is not limited to-core shift scheduling and on-call rotation.
• Configure, maintain and troubleshoot both physical and virtual network servers and appliances.
• Conduct computer systems vulnerability management and mitigation activities utilizing the IAVA Tracking System (ITS) and verify compliance with Security Technical Implementation Guides (STIGs), Information Assurance Vulnerability Alerts (IAVA) and other network security checklists established by the Defense Information Systems Agency (DISA), NETCOM, and/or Army Cyber.
• Proficient with the following: BMC TrueSight Network Automation (TSNA); CA eHealth; DX Spectrum; NetScount nGenius; Cisco Secure Access Control Server (ACS); RSA Secure ID server& UNIX based operations system (OS) servers
• Develop strategy of client/server system and the design infrastructure necessary to support that strategy.
• Provides information regarding the technology purchases to include CHESS applications for software and hardware renewals and vendor quotes.
• Establish and maintain standards for the client/server relational database structure for the organization (SQL, ORACLE, etc.). 8) Advise of potential future feasibility projects to management.
• Provide annual assessments of the services and tools utilized to meet RCC-C COOP capability and RCC-CONUS Mission Essential Functions (MEFs).
• Provide feedback for cross-divisional activities such as RCC-C or Joint Management Network (JMN) IP space ownership and location based on the assets contained in the authentication servers and configuration management and monitoring tools.
• Review all systems development project requests and coordinate schedules and related departmental activity.
• Provide guidance and work leadership and structure to less-experienced network engineers and other technical staff to keep up with a dynamic prioritization effort.
• Maintain current knowledge of relevant technologies as assigned.
• Provide timely notification to the Government for any critical or high incidents.
• Provides on-call support after business hours and during weekends when required.
• Follow ITIL best practices to manage tickets and processes.
• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.
• Participate in special projects as required. 1
• Actively collaborate with GTMs, Branch Chiefs, Division Chiefs and RCC-C Leadership, as well as NECs, Brigades, and Operations Centers external to the RCC-C.

• Active in scope SECRET clearance with T5 investigation or the ability to obtain Interim SECRET T5 eligibility.
• HS +12 yrs similar technical experience or AA/AS +10, or BS/BA +8
• An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required
• Ability to perform on-call and after duty hours as needed
• Communicate effectively both orally and in a written form with users and office staff
• Capable of explaining complex procedures both verbally and in writing
• Work independently and within a team structure
• Ability to set priorities and organize work to meet deadlines
• Establish and maintain a cooperative working relationship with those contacted during the course of the work day
• Ability to solve problems quickly and completely in a logical manner

• ITIL Foundation Certification
• PMP Certification
• 3-5 years or more of supervisory experience.
• Fluency in a foreign language is desirable, but not required.

• Working conditions are normal for an office environment.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.