SOS International, LLC (SOSi) is currently seeking an ACAS Team Lead in Fort Huachuca, AZ. The ACAS Team Lead reports to the Enterprise Applications Branch Manager and is responsible for overseeing all technical and personnel requirements for the operations and maintenance of the ACAS platform. This includes Nessus Scanners, SecurityCenters (SCs), Nessus Manager (NM) Agent Servers, Nessus Network Monitor (NNM) Servers, JMS-A SecurityCenters (SCs), & JMS-A Scanners. The ACAS Team Lead supervises the ACAS Team and is responsible for overall technical and personnel management of the ACAS mission.

• Supervisory responsibilities to include but not limited to:
  • Reporting and timekeeping; technical/administrative training; assuring ITIL process compliance; actively communicating with the government to include utilizing MS Teams; scheduling to effectively utilize all team resources; support management decision-making; committing to quality management standards, QA/QC compliance, and metrics analysis.
  • Coordinates team schedules ensuring mission coverage.
  • Nominates employees for recognition and awards program.
  • Trains, mentors, coaches, and enforces the SOSi code of conduct.
  • Recommends innovative solutions to more effectively and efficiently support work performance.
  • Assures ATCTS reporting compliance and employees training and certifications are current.
  • Provides performance feedback and appraisals for all direct reports.
  • Nominates employees for recognition and awards program.
  • Supports leadership development and succession planning program.
• Provision, test, and monitor policy changes for the ACAS platform.
• Troubleshoot application errors, operating systems, server hardware, network communications, and storage allocation issues within the ACAS environment.
• Utilize Remedy ITSM to track and resolve problems impacting system operations.
• Provide account management services to create, modify, and delete administrator and user accounts.
• Review and monitor system health as well as event and user access logs.
• Correct system and application problems identified in event logs.
• Deploy and configure enterprise ACAS servers.
• Develop technical writing to include manuals, user guides, processes, flow charts, and policies for internal and external use.
• Responsible for new/existing ACAS platform process review, analysis, and creation.
• Provide guidance and work leadership and structure to less-experienced personnel and other technical staff to keep up with a dynamic prioritization effort.
• Maintain current knowledge of relevant technologies as assigned.
• Provide timely notification to the Government for critical or high incidents.
• Review all systems development project requests and coordinate schedules and related departmental activity.
• Provide on-call support after business hours and during weekends when required.
• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.
• Participate in special projects as required.
• Actively collaborate with GTMs, Branch Chiefs, Division Chiefs and RCC-C Leadership, as well as NECs, Brigades, and Operations Centers external to the RCC-C.

• Active in scope SECRET clearance with T5 investigation or the ability to obtain Interim SECRET T5 eligibility.
• HS +12 yrs similar technical experience or AA/AS +10, or BS/BA +8
• An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required
• Ability to perform on-call and after duty hours as needed
• Communicate effectively both orally and in a written form with users and office staff
• Capable of explaining complex procedures both verbally and in writing
• Work independently and within a team structure
• Ability to set priorities and organize work to meet deadlines
• Establish and maintain a cooperative working relationship with those contacted during the course of the work day
• Ability to solve problems quickly and completely in a logical manner

• ITIL Foundation Certification
• DISA ACAS v5.3
  
• PMP Certification
• 3-5 years or more of supervisory experience.
• Fluency in a foreign language is desirable, but not required.

• Working conditions are normal for an office environment.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.