SOSi

DNS Team Lead

Job Locations US-AZ-Fort Huachuca
Job Post Information* : Posted Date 5 months ago(3/18/2022 1:58 PM)
ID
2022-5805
Location : Location
US-AZ-Fort Huachuca
Potential for Remote
No
Clearance Requirement
Secret with T5
Job Requires Relocation
Yes
Job Requires Relocation
Yes

Overview

SOS International, LLC (SOSi) is currently seeking a DNS Team Lead in Fort Huachuca, AZ. The DNS Team Lead reports to the Network Support Branch Manager, and is responsible for activities related to the systems administration of EP-DNS throughout RCC-C AOR. The DNS Team lead is responsible for supervising a team of system administrators.

Responsibilities

  • Supervisory responsibilities to include but not limited to:
    • Reporting and timekeeping; technical/administrative training; assuring ITIL process compliance; actively communicating with the government to include utilizing MS Teams; scheduling to effectively utilize all team resources; support management decision-making; committing to quality management standards, QA/QC compliance, and metrics analysis.
    • Coordinates team schedules ensuring mission coverage.
    • Trains, mentors, coaches, and enforces the SOSi code of conduct.
    • Assures ATCTS reporting compliance and employees training and certifications are current. 
    • Recommends innovative solutions to more effectively and efficiently support work performance.
    • Provides performance feedback and appraisals for all direct reports.
    • Nominates employees for recognition and awards program.
    • Supports leadership development and succession planning program.
  • Assign personnel to various projects, direct their activities, and evaluate their work.
  • Ensure long-term system operation and administration requirements are included in the overall information systems planning of the organization.
  • Maintain responsibility for the installation, maintenance, configuration, and integrity of computer software.
  • Implement operating system enhancements that improve the reliability and performance of the system.
  • Lead the DNS Team to operate, manage, monitor, secure, and sustain IAW the systems owner’s Responsible, Accountable, Consulted, and Informed (RACI) matrix.
  • Coordinate delegations, file transfer, and operational issues troubleshooting amongst a multi-discipline team; assign and retrieve network IP space and autonomous system numbers.
  • Provide technical guidance and support to sites, including posts, camps, and stations, and tactical domain managers utilizing Army EP-DNS services.
  • Operate and maintain EP-DNS by performing troubleshooting and corrections as directed via tickets, Operation Order (OPORD) or Task Order (TASKORD); perform account management; enforce network ACLs; maintain IP filter list; maintain databases and domain blocks; and modify data files, to include bad zones blocks.
  • Assign, manage, register, and reclaim all Army network (IPV4) and IPV6) space.
  • Register and update network assignments with the DoD Network Information Center (NIC) and the American Registry for Internet Numbers (ARIN).
  • Register all Army Autonomous System Numbers (ASN), domains, hosts and users.
  • Interface with public sector Internet Service Providers (ISP) to answer questions regarding Army managed IP space.
  • Maintain and post the DISA WHO-IS database, which consists of updating Domain Name System Security Extensions (DNSSEC) keys on authentication website, as well as maintaining registration for DNS SEC zone registration.
  • Create, modify, and schedule blocked zone transfer attempts and other EP-DNS statistical reports.
  • Provide timely notification to the Government for any critical or high incidents.
  • Provide on-call support after business hours and during weekends when required.
  • Follow ITIL best practices to manage tickets and processes.
  • Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.
  • Participate in special projects as required.
  • Collaborate with RCC-C contractors, GTMs, Branch Chiefs, Division Chiefs and RCC-C Leadership.

Qualifications

  • Active in scope SECRET w/T5 clearance or the ability to obtain Interim SECRET w/T5 eligibility
  • HS +12, or AA/AS + 10 years, or BA/BS +8 years IT experience/education
  • An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required
  • Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
  • Candidate must communicate effectively with team members, team lead, management, and government customer
  • Must have the ability and desire to research and develop creative solutions to unique problems

Preferred Qualifications

  • ITIL Foundation Certification
  • PMP Certification
  • 3-5 years or more of supervisory experience
  • Fluency in a foreign language is desirable, but not required

Working Conditions

  • Working conditions are normal for an office environment.
  • Fast paced, deadline-oriented environment.
  • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)

 

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.


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