*** This position is contingent upon a contract award ***

SOSi is seeking a Quality Control Manager to provide quality control and oversight of on-site operations for a large language support services program in Iraq and the surrounding CENTCOM AOR, supporting several U.S. Government customers. The Quality Control Manager is responsible for serving as the central point of contact for all programmatic quality issues and reports directly to the Task Order Program Manager.  This position serves OCONUS.

• Responsible for implementation of task order Quality Control Plan (QCP). Ensures QCP is reviewed, updated and approved by Government annually or as required.
• Ensures all service deliverables meet quality standards and performance requirements.
• Responsible for monitoring key aspects of program and contract management, including subcontractor management, recruiting and staffing, management, and linguist support processes and procedures to ensure compliance with contract and TO requirements.
• Responsible for periodic, routine, and scheduled inspections of all aspect of contract performance.
• Responsible for conducting ad hoc, unannounced inspections of select aspects of contract performance, focusing on customer feedback mechanisms.
• Responsible for coordinating with program office staff on identified concerns or issues.
• Ensures corrective measures undertaken eliminate deficiencies and reoccurrences.
• Recommends process performance improvements Responsible for timely and accurate reporting on quality.

• Active in Scope Top-Secret US government clearance, with eligibility for Special Compartmented Information (SCI).
• Bachelor’s degree.
• Certifications: Documented Quality Control Training.
• 5 years Quality Control management experience.
• Competency with project management software tools and program portals. Knowledge and understanding of the most recent version of regulations and guidance.

• Fluency in a foreign language is desirable, but not required. 

• Living and working conditions at the assignment location could be remote and uncomfortable.
• Long hours, exposure to weather and hazardous conditions.
• Personnel should be aware of moving on short notice and under adverse conditions.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against based on race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.