Video Teleconference Lead

Job Locations US-NC-Fort Bragg
Job Post Information* : Posted Date 2 weeks ago(9/16/2022 1:12 PM)
Location : Location
US-NC-Fort Bragg
Potential for Remote
Clearance Requirement
Job Requires Relocation
Job Requires Relocation


SOS International LLC (SOSi) is seeking a VTC Team Lead who will support Army Forces Command on Fort Bragg, NC.  The ideal candidate will be someone who possesses experience in provision, secure, operate, maintain, troubleshoot, and provide service management of multi-vendor VTC technologies. The ideal candidate will also lead a team of junior VTC Facilitators.



  • Provide leadership, guidance and training for junior technicians with VTC operations and maintenance.
  • Support for NIPR and SIPR VTC's and Unclassified/Classified meetings.
  • Responsible for all aspects of Operating and Maintaining (O&M) the secure configuration/upgrade VTC systems including end user devices, hardware and software, and paperwork to include, but not limited to, IAVA DRAs/POA&Ms, ATO, RMF
  • Evaluates and reports on new communications technologies to enhance capabilities.
  • Conduct routine maintenance of video cameras, microphones, projectors and flat-panel displays, touch-screens, Smart Boards, speakers, amplifiers and other VTC associated equipment.
  • Operate AMX touch-panels, Tandberg CODECs, MCU, and associated audio/video equipment.
  • Conduct pre-meeting checks to include camera initialization, VTC dialing schedules, mic prep, and more.
  • Adhere to and enforce all relevant Army/FORSCOM VTC policies and procedures.
  • Exhibits exceptional ingenuity, creativity, and resourcefulness.
  • Acts independently on technical matters pertaining to assigned field and related disciplines.
  • Must be entirely self-supervisory.
  • Recommends technologies to accomplish long-term objectives.
  • Develops concepts, products, or technologies that extend knowledge in fields of expertise.
  • Interacts closely with customer representatives on highly advanced technical issues.
  • Independently composes and delivers reports and presentations of the highest professional quality.


  • Active in scope SECRET clearance with the ability to obtain a TOP SECRET eligibility
  • HS + 4 years of technical experience in UC/VoIP, AA/AS +2, BA/BS
  • An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required

Preferred Qualifications

  • CCNA R/S, CCNA Collaboration certification w/in 180 days of hire preferred
  • ITIL v4 certification preferred
  • Participate in rotational on-call duties to provide after-hours support
  • Fluency in a foreign language is desirable, but not required

Working Conditions

  • Working conditions are normal for an office environment.
  • Fast paced, deadline-oriented environment.
  • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)


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