SOS International (SOSi) is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El Paso, TX Spanish Interpreter Call Center As a Call Center Shift Supervisor, you will be responsible for overseeing and managing you will lead a team of 10-50 Call Center Interpreters to ensure the highest level of customer satisfaction while optimizing efficiency and productivity.
Your role will involve setting performance goals, coaching and mentoring staff, and implementing strategies to enhance the overall customer experience.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.